Answers to Common Filer Questions

The maximum file size varies by court. There isn't a limit on the number of pages contained in a filing; however, there is a limit on the final size of the document.

TrueFiling accepts filing documents in these formats:

• Microsoft Word (DOC and DOCX)

• Adobe PDF (PDF)

• Plain text (TXT)

• Rich Text Format (RTF)

• Scanned images (TIFF, JPG, and PNG)

The filing deadline time is set by the court. To ensure you have the most accurate information, contact the court.

You must contact the court Clerk to cancel a submitted filing.

Each court determines what case types (for example criminal, civil, domestic) can be filed against in their jurisdiction using TrueFiling. Thus, not all courts will accept all case types.

To determine which case types are supported for eFiling in a given court, contact the court Clerk's office.

Click the View Available Courts link in the lower-right corner. A dialog listing participating courts is displayed, organized by state. Contact information for each court is listed.

Yes. You can file on behalf of any TrueFiling connection that has a specified user role. When you're creating your filing, select them as the filer.

 

See TrueFiling Connections and Specify the Court, Case, and Filer for details.

If you access a case frequently, you can specify it as a Favorite. You can launch the Case Details page quickly by selecting the Case Number on the Favorites page.

 

See Add or Remove a Case as a Favorite.

Your payment account will be charged when you submit your filings to the Court.

Yes, you'll need to update your credit card information and then resubmit your documents.

Refer to Add a New Payment Account or Edit a Payment Account for details.

All statutory fee refunds are handled directly by the court. You must contact the court and speak with a Clerk or Clerk Supervisor regarding these refunds.

 

Important Note:  If the court refunds a payment charged for a filing, the credit card fee is not refunded.

Yes. When you're preparing to upload your filing, you can choose to serve only, file only, or serve and file.

 

Click here for details.

No, if you eServe your filing documents, TrueFiling will automatically generate a Proof of Service and submit it to the court.

Once you've uploaded a filing, select the Edit button in the Upload pane. A pane is displayed where you can specify a filing attribute such as Sealed or Confidential. This feature is not available in all courts.

It's important to understand that assigning one or more of these attributes will NOT prevent TrueFiling from serving the document. It's your responsibility to ensure that sealed or proprietary information is served only to the appropriate parties.

In some MiFILE courts, you can’t serve sealed or confidential documents, but you can file them with the court.

A connected document is a separate filing associated with a filing. It functions as a "child" of the "parent" (lead) document. You'll upload a file and then connect it to the lead document.

Connected documents are permitted only if allowed by the court.

 

See Connect Documents.

 

In merged documents, one or more "child" filings are appended to a "parent" filing. You'll upload a file and then merge it with the lead document.

The result is one PDF file containing all the filing documents.

Merged documents are permitted only if allowed by the court.

 

See Merge Documents.