A court can be configured to classify case contacts as either Verified or Standard. A contact’s classification determines if and how they can see other case contacts throughout TrueFiling, as well as if they are visible to other contacts and can be selected for servicing.
A court may also classify case contacts but place no restrictions on the information displayed.
If a court is not configured to classify contacts, a case contact is visible to all, and any contact may be selected for document service. The following information applies only to courts that are configured to classify case contacts as Verified or Standard.
When a person adds themselves, a connection, or other counsel as a case contact or as a service recipient for a filing bundle, the added individual is initially identified as a Standard contact.
Depending on court configuration, any of the following may be true:
Information (name, email address, and firm) of Verified contacts is redacted (not visible) for a Standard contact.
A Standard contact will see all information of a Verified contact if they are connections. See TrueFiling Connections.
A Verified contact won’t see a Standard contact or their information unless they are connections.
A Standard contact will not see other Standard contacts unless they are connections.
If this configuration is set, other counsel added as a case contact or service recipient will not be visible.
A Standard contact that is not a connection can’t be selected for service.
A Standard contact is not selected for service by default.
It's important to note that a court can be configured to enable all contacts to see all other contacts regardless of classification. See Verified Case Contacts throughout TrueFiling to understand the impact Verified contacts have on the Case Details page and the Upload pane in TrueFiling.
A court can be configured such that, when a user is added as a case contact or a service recipient, and the user’s email address is in the same domain as an existing Verified case contact, that user will be added as a Verified case contact, not a Standard contact. The court can identify domains (such as gmail.com, yahoo.com) that will be excluded from this configuration.
A contact is classified as Verified when any of these conditions are true:
They have filed to the case, and the filing has been accepted and marked as Filed by the court.
They have been added as a party to a case in the court’s Case Management System (CMS), and that information has been integrated with TrueFiling.
They have been accepted by the court Clerk as a Verified contact. This is a court-configurable option that will enable the filer to submit a request to the Clerk to verify a contact when the filer:
Adds themselves as a contact to the case or as a service recipient for a filing bundle.
Adds a non-Verified connection as a contact to the case or as a service recipient.
Adds other counsel as a contact to the case or as a service recipient.
As part of this process, the filer will, via a confirmation dialog, submit a request to the Clerk to verify the added case contact or service recipient.
If the Clerk accepts the request, the contact will be classified as Verified for the case within TrueFiling. Otherwise, the contact will remain Standard.
A court can be configured such that, when a user is added as a case contact or a service recipient, and the user’s email address is in the same domain as an existing Verified case contact, that user will be added as a Verified case contact, not a Standard contact. The court can identify domains (such as gmail.com, yahoo.com) that will be excluded from this configuration.
Depending on court configuration, any of the following may be true:
A Verified contact can see information (name, email address, and firm) of all other Verified contacts.
A Verified contact won’t see a Standard contact unless they are connections.
A Standard contact will not see other Standard contacts unless they are connections.
If this configuration is set, other counsel added as a case contact or service recipient will not be visible.
A Standard contact that is not a connection can’t be selected for service.
A Standard contact is not selected for service by default.
It's important to note that the court can be configured to enable all contacts to see all other contacts regardless of classification. See Verified Case Contacts throughout TrueFiling to understand the impact Verified contacts have on the Case Details page and the Upload pane in TrueFiling.