Verified Case Contacts throughout TrueFiling

The court configures how Verified and Standard case contacts function within TrueFiling. This configuration will impact the following TrueFiling pages; a sample illustration is presented for each page.

Again, the content in this section is true only for courts that classify case contacts as Verified and Standard.

Case Details page – Case Contacts section

The court can be configured so a Standard contact views Verified contacts as redacted. However, a Standard contact can view a Verified contact as unredacted if they’re connections.

In the following illustration, Addy Ryan is logged in and has accessed the Case Details page. She is a Standard contact on this case.

Case Details page - case contacts listed

The court can further  be configured so that, when a user adds themselves, a connection, or other counsel as a case contact, they will, via a confirmation dialog, submit a request to the Clerk to verify the contact.

If the request is accepted, the contact will be classified as Verified. Otherwise, the contact will remain a Standard contact.

Don't See your Contact?

If you added other counsel as a case contact, and they’re not listed, click the Where’s my Contact? button to display information on when Standard contacts are listed.

Where's my Contact?

Case Details page – Register of Actions

The court can be configured to prevent Standard contacts from accessing or viewing the Register of Actions for the case. If so configured, the View Register of Action button and the Request Case File button (in the Register of Actions section) will not be available to a Standard contact.

Case Details page - No Register of Actions button

Upload pane – Select Service Recipients section

The court can be configured so a Standard contact will view Verified contacts as redacted. However, a Standard contact can view a Verified contact as unredacted if they’re connections.

In the following illustration, Addy Ryan is logged in. She is not a contact for the case she’s filing in. She selects herself as the filer and chooses the filing documents.

By default, she is added as a service recipient because she is the filer.

The court can also configure which recipients can be served. For example, the court may not allow a Standard contact that’s not a connection to be selected for service.

Service Recipients - Standard and Verified case contacts listed

When the filing bundle is submitted to the court, if the Clerk files the filing, Addy will become a Verified case contact. If the Clerk rejects the filing, Addy will remain a Standard contact.

If Addy is filing in a court that is also configured to send a case contact verification request to the Clerk, and she adds herself, a connection, or other counsel as a service recipient, as part of the process, a verification confirmation dialog will display. Addy will use that dialog to send a verification request to the Clerk for that recipient.

If the Clerk accepts the request, the recipient will be classified as a Verified contact. Otherwise, the recipient will remain a Standard contact.

Don’t see your Recipient?

If you added other counsel as a service recipient, and they’re not listed, click the Where’s my Recipient? button to display information on when Standard contacts are listed.

Where's my Recipient?