Release 3.1.27.10
Our Help system has been designed to guide you through each aspect of electronic court filing and servicing.
Be aware that the screen images presented in our Help system do not reflect one specific court. Therefore, some differences may exist between the images shown and those you’ll see when using TrueFiling.
Access Help through the Help / Support link under Resources in the TrueFiling navigation pane.
You can right click the link and select the Open link in new tab or Open link in new window option, which opens the Help system in a separate tab / window in your browser. While working in TrueFiling, you can then access Help whenever you need it simply by selecting that tab or accessing the window.
Our Help uses a traditional table of contents structure. Click a table of contents entry to view the topic.
You can also:
Search for content by selecting the magnifying glass icon. Input the search term. As you type, matching content is displayed below the search field. Select the topic that best matches your search.
Select the Index icon (A-Z) to display a list of index keywords. Select a term to display the associated topic. If more than one topic is indexed, select the appropriate topic from the list. You can filter the Index by entering a keyword in the filter field.
Select the Glossary icon (book) to display a list of glossary terms. Select a term to display its definition. You can filter the Glossary by entering a term in the Filter Terms field.
Print content by selecting the printer icon when a topic is displayed.
When you expand TrueFiling Help Topics in the table of contents, you're presented with Help topics that detail all aspects of TrueFiling, from signing up to submitting your filing and downloading court-generated documents. Select a topic to view the contents.
We've also included Quick Help, which is an online quick reference guide. Select one of the TrueFiling operations to display concise instructions.
Access the main TrueFiling Help topics for more detailed information.
We've developed two video series that let you see TrueFiling in action so you can understand how to quickly and intuitively upload your filing documents and submit them to the court.
Quick Videos
If you need a quick refresher on how to perform TrueFiling tasks such as adding a connection to your network or enabling text notifications, our Quick Videos are the answer.
These short (usually between one and two minutes) videos provide to-the-point how-to's for common TrueFiling activities.
Select the TrueFiling Videos entry in the table of contents and select Quick Videos. Search through the video list, select the video you want to view, and click the arrow to launch.
Training Videos
We also provide training videos that take you step by step through TrueFiling functionality. These videos are narrated, and each operation is detailed.
Select the TrueFiling Videos entry in the table of contents and select Training Videos. Search through the video list, select the video you want to view, and click the arrow to launch.
Select Answers to Common Filer Questions in the table of contents to view answers to common questions our filers ask.
We've also provided links to ImageSoft sponsored websites that provide additional information about TrueFiling. Access More Resources in the table of contents and select the appropriate site.